Contact us
Current Plan Sponsor
Great-West Retirement Services (Now Empower)
Corporate 401(k) plans
(877) 694-4015
Government, healthcare, education, or faith plans
(800) 695-4952
Ask for "Website support" for assistance regarding the Plan Service Center.
Former Putnam Investments (now Empower)
Please contact your client service team directly.
Former J.P. Morgan Retirement Plan Services (now Empower)
Please contact your client service team directly.
Advisors, Brokers, Consultants and Prospective Plan Sponsors Only
Please note the following contacts are unable to assist participants.
Large Markets – Over $50 million in assets
(800) 719-9914
Retirement_plans@empower-retirement.com
Core Markets - $0 - $50 million in assets
(877) 630-4015
Government Market
(855) 468-4141 (855-GOV-4141)
govtmarket-sales@greatwest.com
Prospective Institutional Plan Providers Only
Participant Access
The Participant website is available at