Contact us

Current Plan Sponsor

Great-West Retirement Services (Now Empower)
Corporate 401(k) plans
(877) 694-4015

Government, healthcare, education, or faith plans
(800) 695-4952

Ask for "Website support" for assistance regarding the Plan Service Center.

Former Putnam Investments (now Empower)
Please contact your client service team directly.

Former J.P. Morgan Retirement Plan Services (now Empower)
Please contact your client service team directly.

Advisors, Brokers, Consultants and Prospective Plan Sponsors Only

Please note the following contacts are unable to assist participants.

Large Markets – Over $50 million in assets

(800) 719-9914

Retirement_plans@empower-retirement.com

Core Markets - $0 - $50 million in assets

(877) 630-4015

401kInternalSales@gwrs.com

Government Market

(855) 468-4141 (855-GOV-4141)

govtmarket-sales@greatwest.com

Prospective Institutional Plan Providers Only

www.fascore.com/contactus.htm

Participant Access

The Participant website is available at

www.Empower-Retirement.com/Participant

Contact us



PARTICIPANTS:
 
For questions about their plan, participants may call 888-816-4015, Monday-Friday from 8.00am-10:00pm eastern time


PLAN SPONSORS:
 
For assistance during regular business hours, please contact Website Support at 800.211.8757, Monday-Friday from 8.30am-7.00pm eastern time.


PROSPECTIVE CLIENTS:
 
Please call 866.786.4015 to see how SunTrust can help you!.